SynthMind AI Ltd (“we,” “our,” or “us”) operates the Polypredict AI platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI-powered sports prediction services.

1. Information We Collect
We collect information you provide directly, such as when you create an account, subscribe to a plan, or contact us. This may include:

• Contact details (name, email address)

• Account credentials

• Payment information (processed securely via our third-party payment provider)

• Communications with our support team

We also automatically collect certain usage data, including:

• Device and browser information

• IP address and approximate location

• Interactions with our platform, such as pages visited and features used

2. How We Use Your Information
We use the information we collect to:

• Provide, maintain, and improve our AI prediction services

• Process transactions and manage your subscription

• Send service updates, alerts, and support communications

• Personalize your experience and deliver relevant insights

• Ensure platform security and prevent fraud

• Comply with legal obligations

3. Sharing of Information
We do not sell your personal information. We may share data only:

• With trusted service providers who assist in platform operations (e.g., hosting, payment processing, analytics)

• To comply with legal requirements or protect our rights

• In connection with a business transfer, such as a merger or acquisition

4. Data Security
We implement industry-standard security measures to protect your information. However, no online platform is 100% secure, and we encourage you to take steps to protect your account.

5. Your Choices
You may access, update, or delete your account information through your profile settings. You can also opt out of non-essential communications by following the unsubscribe link in our emails.

6. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated effective date.

7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
SynthMind AI Ltd
Email: support@synthmind.app